Norwood Gardens Privacy Policy

Last Updated: 12/9/2025

Thank you for visiting our website. Norwood Gardens (“we,” “us,” or “our”) is committed to protecting your privacy and being transparent about how we collect, use, and safeguard your information. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

Personal Information You Provide

• Name
• Email address
• Phone number
• SMS/texting consent
• Any information submitted through forms on our website

Automatic Information

We may collect:
• IP address
• Browser type
• Pages viewed
• Date/time of visit
• General site analytics

2. How We Use Your Phone Number & SMS Consent

When you provide your phone number, you may also grant consent for us to send SMS/text messages. By providing your number, you agree that we may contact you for:

• Responding to inquiries
• Scheduling services or deliveries
• Confirming appointments
• Sending service-related updates
• Sending important alerts or operational messages
• Occasional promotional messages only if you opt-in

SMS Consent Disclosure

Your phone number, SMS consent status, and any text-related data are not shared with third parties for marketing purposes under any circumstances.
We do not sell, rent, or trade your phone number or SMS consent to any external company.

You may opt out of promotional or informational texts at any time by replying STOP.

3. How We Use Other Personal Information

We use collected information to:
• Communicate with you
• Process service requests and orders
• Improve our website and customer experience
• Send updates or newsletters (if subscribed)
• Support internal operations

We do not share personal information with outside parties except when necessary to operate our business or meet legal requirements.

4. How We Protect Your Information

We follow reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access or misuse. While no system is 100 percent secure, we work to maintain the confidentiality and integrity of all personal information.

5. Third-Party Services

We may use trusted third-party tools (for analytics or site performance). These services may collect non-personal browsing data but do not receive your phone number or SMS consent.

6. Cookies

We may use cookies to enhance your browsing experience. You may disable cookies in your browser settings.

7. Your Choices

You may:
• Opt out of promotional texts or emails
• Request access to, correction of, or deletion of your information
• Unsubscribe from newsletters at any time
• Disable website cookies

To request changes to your personal information, contact us at Customerservice@Norwoodroadgarden.com.

8. Children’s Privacy

We do not knowingly collect information from children under 13. The site is intended for general audiences.

9. Updates to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date will reflect any changes. Continued use of our site means you accept any revised terms.

10. Contact Us

If you have any questions about our Privacy Policy or how your information is used, please contact:

Norwood Gardens

12825 Norwood Road Raleigh,NC

(919)848-1385

Customerservice@Norwoodroadgarden.com